Privacy Policy

Your privacy matters.

This policy explains how Care360 handles information shared through this website and the conversation request form.

Effective Date: May 5, 2026

Information We Collect

When you submit the contact form, we may collect your name, contact information, focus area, timeline, and any details you choose to share about your current season.

How We Use Information

Care360 uses the information you provide to respond to your inquiry, prepare for our conversation, schedule services, and communicate with you about your request.

Third-Party Services

We use trusted third-party service providers to help run our website and securely process inquiries:

  • Cloudflare Turnstile: We use Cloudflare Turnstile for spam prevention and bot security. Turnstile may analyze telemetry data from your browser to verify human submissions in accordance with Cloudflare's privacy policy.
  • Postmark: Our contact form submissions are processed and delivered to our email inbox via Postmark (an ActiveCampaign service), ensuring secure transit of your messages.

How Information Is Shared

Care360 does not sell or lease your personal information. Information may be shared with third parties only when needed to process your inquiry (as detailed under Third-Party Services), comply with Tennessee or federal legal obligations, protect safety, or respond to an emergency.

Coaching Privacy

Care360 treats personal stories with care, discretion, and confidentiality. Coaching is not a substitute for licensed mental health care, medical care, legal advice, or emergency services, and is not subject to HIPAA regulations. If you are in crisis, please contact local Tennessee emergency services or call 988.

Security

No website or online form can guarantee perfect security. Please avoid sharing highly sensitive medical, clinical, financial, or legal information through the initial contact form.

Updates

This policy may be updated as Care360 grows. The latest version will be posted on this page.